​Faith Merchandise is committed to preparing and shipping each order with care and intention.

​

• Orders are typically processed within 2–5 business days, excluding weekends and holidays.

• Shipping rates are flat-fee and based on order value, helping cover careful packaging and handling.

• Gift baskets and bottled beverages require special packaging to ensure safe delivery.

• Local pickup may be available for select orders and locations.

• Once your order ships, you will receive a confirmation email with tracking information when available.

• ​

Please note: Shipping timelines may vary during high-volume seasons or special promotions.

​

​

🔄 Returns

 

Because many of our products are hand-assembled, consumable, or made to order, all sales are generally final.

 

However, we want you to feel confident shopping with us:

​

• Books and unopened merchandise may be eligible for return within 7 days of delivery.

• Gift baskets, beverages, and perishable items are not eligible for return once shipped.

• If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can assist you promptly.

 

Approved returns must be unused and in original condition. Shipping fees are non-refundable.

 

​

Payment

 

We accept secure payments through our online checkout, including major credit and debit cards and other payment methods supported by our platform.

All transactions are encrypted and processed securely.

​

​

Warranty & Disclaimers

• Products sold through Faith Merchandise are offered as-is and for their intended use.

• Consumable items, including beverages, are enjoyed as refreshments and expressions of faith and make no medical or therapeutic claims.

• Gift baskets and handcrafted items may vary slightly in appearance due to availability and customization, which adds to their unique character.

Faith Merchandise does not provide warranties beyond standard product descriptions unless otherwise stated.

 

Need Assistance?

If you have questions regarding shipping, returns, or payments, please contact us through the website. We are happy to help.